First, thanks, all, for the quick replies with 
regards to the AOL email situation.  The update I got from my client's 
email provider is that they have been blacklisted by AOL (reason not given), and 
have asked for our assistance in solving the blacklist problem.
 
 
You **really** have to look at the log on the mail 
server. It is made very clear in AOL's bounces how to go about getting 
more information on the block.