
On Mon, 21 Oct 1996 jbash@velvet.com wrote:
I'm amazed at the attitude I'm getting from this list. You are, collectively, in the business of running a large network. I am a paying user of that network. The network is not delivering appropriate performance, as measured most importantly by the time I and others spend waiting around [...]
I have also been experiencing lately a large increase in packet loss to various spots on the net. This has prompted me to start tracking down these problems using both traceroute and ping to determine which link seems to be causing the problem, and then emailing them a request. So far, I've had one reply, which in turn led to the discovery of a circular routing problem, solving my packet loss through that link. Looking for opinions here: Do I have the right, as a citizen of the internet, to phone up the NOC of another major provider to solve packet loss through their routers? -- Billy Biggs Ottawa, Canada