Michael J McCafferty wrote:
Jason,
I agree with John. You can't use them as your only provider, but you wouldn't do that with *any* provider. I will add that they answer the phone quickly, and the person who answers usually has a clue, has access to the routers, and can be helpful. It's one of the benefits that they really only sell one product. Honestly, I think their support is better than most and the deliver what they say or better.
In the past the had a A peer / B peer setup that was a little funky, but I think they are getting rid of that as they upgrade hardware throughout their network.
I like the separate peers. Its a nice concept in theory and gives you the flexibility to easily integrate it into an RR setup. I wouldnt mind more providers offering it as an option without having to be educated as to how it works. Joe