Re: Systemic problems at Verizon

On Fri, 16 Feb 2001, Jeff Ogden wrote: :At 11:38 AM -0500 2/16/01, Steve Sobol wrote: :>David Lesher wrote: :> :> > SBC/Amth problems were|are in the POTS arena. :> :>And DSL. Not just POTS. :> : :And T1s, T3s, Frame Relay, and ATM. Not just DSL and not just POTS. Indeed. Especially since they decommissioned the (always reliable and knowledgably-staffed) DSG in favor of the "Verizon Advanced Data, Inc." spinoff. I'd guess the staffing is the same as prior, but where it used to take less than 5 minutes to get a tech on the horn, it's now an all-day contest to avoid busy signals and voicemail boxes. If that's not enough, the lack of inter-office facilities has been a nightmare for the past 6 months or so, especially in MA. -brian