when zayo acquired abovenet, we shortly thereafter terminated transit with them for various unsatisfactory reasons. abovenet was great. miss them. On Wed, Nov 12, 2014 at 5:08 PM, Daniel Rohan <drohan@gmail.com> wrote:
We've leased several 10G circuits from them and they perform adequately and NOC has been responsive. Pacific Northwest Region.
-Dan
On Wed, Nov 12, 2014 at 1:33 PM, Ryan Wilkins <ryan@deadfrog.net> wrote:
I don’t know the history on Zayo but they acquired Abovenet of which I’m a customer.
Quite frankly, I haven’t been impressed. The support went to shit. The last two tickets that I’ve opened with them have had mixed results. The first ticket they called me back 5 days after opening a ticket for a DDoS block request and the second they never called back for another DDoS block request. Next time I call them I’m going to demand to speak with someone immediately.
Otherwise, the network seems to be fine.
Ryan
On Nov 12, 2014, at 4:16 PM, james jones <james@freedomnet.co.nz> wrote:
I am current going through some vendor selection for tier 1 providers. I was trying get some opinions on Zayo. I have personally never heard of them. Thoughts?