At 11:15 AM 4/27/99 -0400, Steven J. Sobol wrote:
The major problem is that NSI refuses to be honest about what's going on.
Thank you for contacting Network Solutions.
Each contact in NSI's database is assigned one "handle" - a unique tag to differentiate him/her from all other contacts in the database. Only one handle should exist for each Individual or Role. If the contact handle is already in the database, insert it and leave the rest of the section blank. If the contact handle is inserted and additional information is also provided, only the contact handle will be used. Any additional information will be ignored.
We are pleased to help you consolidate your multiple NIC handles. In order to accomplish this task, please take the follwowing steps in the prescribed sequence.
1. Choose which one of your NIC handles will become your sole NIC handle.
2. For each domain name registration affected, submit a Domain Name Registration Agreement modification. On these Domain Name Registration Agreements, replace any occurence of the additional NIC handles with the one NIC handle you chose to be your sole NIC handle.
The Domain Name Registration Agreement is available on our Web site at www.networksolutions.com. From our home page, choose Make Changes, enter your domain name, then select the Domain Name Registration Agreement.
3. After you have received confirmation from Network Solutions that your modification request has been processed, you should delete the contact records for each additional NIC handle. Accomplish this task by submitting a Contact Form deletion to HOSTMASTER@INTERNIC.NET.
The Contact Form is also available on our Web site at www.networksolutions.com.
From our home page, choose Make Changes, then select Contact Form at the bottom of the page.
If your request to delete your NIC handle is not submitted from your e-mail address according to our database, you will be sent an e-mail message
Well, I got one from them today concerning this. You'll love this. I have included my reply to them as well: To: help@networksolutions.com Subject: Re: [NIC-990424.199e] Lost Objects Cc: Ahem, Excuse me. These are separate ROLE accounts. They have separate purposed and actually have a separate person on the other end of the email address. We use these ROLE accounts so we don't HAVE to modify any domains when/if someone leaves the company. We are a hosting company. We have a NIC handle for our NOC, and a NIC handle for our registration services department. I notice that Network Solutions, Inc has a separate NIC Handle for your accounts payable department. Accounts Payable (AP5173-ORG) ap@NETSOL.COM 703-742-0400 Wow... CERF.NET has the same scheme on their end: Administrative Contact: CERFnet Administrator (CA597-ORG) cerf-admin@CERF.NET 619-812-5000 Technical Contact, Zone Contact: CERFnet Hostmaster (CERF-HM) dns@CERF.NET 619-812-5000 Same goes for BBNPlanet: Administrative Contact, Technical Contact, Zone Contact: BBN Network Operations Center (BNOC) ops@BBNPLANET.COM 800-632-7638 Fax- 781-262-6351 Billing Contact: AP, GTEI Domain (GDA35) domain-bill@GTEI.NET 800-632-7638 (FAX) 617-873-6012 OOPS! It looks like C&W are in the same boat I am: Cable & Wireless, Inc. (CW3-DOM) 1919 Gallows Road Vienna, VA 22182 Domain Name: CW.NET Record last updated on 18-Mar-99. Record created on 13-May-95. Database last updated on 26-Apr-99 10:40:23 EDT. Domain servers in listed order: NS.CW.NET 204.70.128.1 NS2.CW.NET 204.70.57.242 NS3.CW.NET 204.70.25.234 NS4.CW.NET 204.70.49.234 Look Ma! No Contact handles! At 12:19 PM 4/27/99 -0400, you wrote: providing
you with your tracking number, and giving you instructions for completing and submitting a faxed authorization letter.
Best Regards, Alix J Network Solutions Registration Services
World Wide Web: http://www.networksolutions.com E-mail: hostmaster@internic.net Tax ID #: 52-1146119 cc 03/08/99 ==========================================================================
Hello,
My name is John Fraizer. I recently noticed the disappearance of two of our objects in the whois database.
The objects are NOC99-ORG and NOC179-ORG.
The objects SHOULD be as follows:
Network Operations Center (NOC179-ORG) noc@ENTERZONE.NET EnterZone.Net 6227 Headley Road Gahanna, OH 43230 US
+1 614 316-2708
Record last updated on 24-Mar-99. Database last updated on 26-Mar-99 17:24:34 EST.
----------------
Registration Services Account (NOC99-ORG) hostmaster@ENTERZONE.NET EnterZone.Net 6227 Headley Road Gahanna, OH 43230 US
+1 614 316 2708
Record last updated on 24-Mar-99. Database last updated on 26-Mar-99 17:24:34 EST.
Both objects still exist in the ARIN whois database and have obviously been deleted (by acident?) from the InterNIC whois database.
Note: The address information has not yet been updated in the ARIN database.
Registration Services Account (NOC99-ORG-ARIN) hostmaster@ENTERZONE.NET EnterZone.Net 604 East Rich Street Suite 1100 Columbus, OH 43215 US (614) 463-1220
Record last updated on 13-Sep-97. Database last updated on 23-Apr-99 16:13:50 EDT.
Network Operations Center (NOC179-ORG-ARIN) noc@ENTERZONE.NET EnterZone.Net 604 East Rich Street Suite 1100 Columbus, OH 43215 US (614) 463-1220
Record last updated on 16-Sep-97. Database last updated on 23-Apr-99 16:13:50 EDT.
Please give this issue your immediate attention as we have orphan records without these contacts.
John Fraizer President EnterZone, Inc john.fraizer@EnterZone.Net
------------------------------------------------------------------ ML.ORG is gone. Check out http://www.EZ-IP.Net - It's *FREE* ------------------------------------------------------------------ Get your *FREE* Parked Domain account at http://www.EZ-Hosting.Com ------------------------------------------------------------------ John Fraizer | __ _ | The System Administrator | / / (_)__ __ ____ __ | The choice mailto:John.Fraizer@EnterZone.Net | / /__/ / _ \/ // /\ \/ / | of a GNU http://www.EnterZone.Net/ | /____/_/_//_/\_,_/ /_/\_\ | Generation PGP Key fingerprint = 7DB6 1CA2 DAA6 43DA 3AAF 44CD 258C 3D7E B425 81A8