3 Mar
2012
3 Mar
'12
10:34 a.m.
On Sat, 03 Mar 2012 07:04:52 PST, JoeSox said:
Go with 'Technical Support' unless you want to take all sorts of calls with end users wanting help on operational training issues. THIS DOES HAPPEN!
Which is OK, if that's your business model. I know a few small ISPs that are making a comfortable living selling repackaged DSL plus handholding.