Following my NANOG posting, one individual was kind enough to forward my posting to the CEO of Register.com, Richard Forman. Soon I had a first-level support rep who couldn't "ping my domain." When I started talking words like SOA and NS and MX she transfered me to Morris Djouejati, who knew those words. Morris explained they're still working on making the web front-end be able to remove those extra MXs, but since my NSs were both offsite it wouldn't make a difference. This morning I got a followup call from Richard Forman, who wanted to ensure everything had been taken care of. I am, in fact, satisfied. Register.com has, in fact, successfully registered a working domain name for me. While they did make mistakes, and they didn't respond immediately, I never sat on hold for two hours ;-) Ehud (futurely gavron@wetwork.net)