Re: Looking for a Tier 1 ISP Mentor for career advice.

On Sat, 03 Dec 2011 11:40:54 EST, Jay Ashworth said:

"Private IRC server".

Amen to that. I've decided that our private Jabber server has resulted in an order of magnitude improvement in dealing with "quick question for ya" requests, as you can cut/paste to/from as needed (it's still kinda hard to cut-n-paste what the co-worker said over coffee or over the phone ;) with less overhead than e-mail (especially for things that take 3-4 RTTs to resolve).