Karl Denninger sez:
On Fri, Dec 26, 1997 at 08:20:55PM -0700, Darin Wayrynen wrote:
I *DID* open a trouble ticket BEFORE posting.
There are no trouble tickets in our ticket system opened by either yourself, any of your employees, or any of your downstream customers for the past few days. In fact, there were very few tickets opened at all.
Do you have a ticket number?
If you are THIS disconnected from what goes on in your own company, perhaps we need a new upstream provider.
Actually, you know that I'm not disconnected from what goes on in this organization. I see every ticket that is opened, worked on, and closed, which is why when I read about your situations on the Nanog mailing list rather than our internal email system I get concerned that something is amiss, and check out the ticket system myself.
Darin -- 'shredding packets around the world' ======================================================================== Darin Wayrynen, Chief Technology Officer, (602) 303-9500, darin@good.net
That's ok Darin.
Copies of the email from your NOC people who were working the issue, and ultimately resolved the issue, will be attached to our cancellation - since you persist in calling me a liar in public.
Gee, Karl... I don't once seem him calling you a liar....... I do see him asking for the ticket number. Maybe the people who should have opened a ticket did not; it's impossible to say at this distance. But asking you for the number is a far cry from insulting you. Why not just post same? -- A host is a host from coast to coast.................wb8foz@nrk.com & no one will talk to a host that's close........[v].(301) 56-LINUX Unless the host (that isn't close).........................pob 1433 is busy, hung or dead....................................20915-1433