25 Apr
2014
25 Apr
'14
12:09 p.m.
Once upon a time, Steven Saner <ssaner@hubris.net> said:
We run several mailing lists for customers. We frequently get feedback reports from AOL saying that the AOL user has flagged the message as spam. So, we remove said user from the list. They then complain that they have been removed and swear that they didn't do it. Anyone have a handle on what this is about?
That has been a problem basically as long as AOL has had the feedback loop. The theory is that some AOL users use "This is spam" as a delete button; apparently at one point the buttons were right next to each other (making it an easy accident). -- Chris Adams <cma@cmadams.net>