Personally, I find it difficult to take Twitter seriously. It seems like more of a kids toy than a business tool. Something like a blogspot account would make a lot more sense. Jeff On 7/4/09, Marshall Eubanks <tme@americafree.tv> wrote:
On Jul 4, 2009, at 6:17 AM, Roland Perry wrote:
In article <786BA8C0-B534-40FF-9126-1E33BD11CB3C@americafree.tv>, Marshall Eubanks <tme@americafree.tv> writes
That's a great idea, use some lame Web 2.0 trend to communicate with actual real life customers. </sarcasm>
I would assume they figured it was better than just remaining silent.
I'm about to recommend to an organisation that it [a twitter account] is better than posting news of an outage on their low-volume website, which will get swamped when too many people poll it for news.
What if the outage takes out their website too ?
I don't think that their website was up, and I would guess that they didn't have email either. That is a bad situation to be in.
Note, BTW, that twitter itself is subject to frequent planned and unplanned outages.
Marshall
What does the team think?
Paying a lot more to host the website with higher "burst" capacity during an emergency, isn't an option.
The only other idea I've had is to sign all the customers up to receive an SMS via some sort of broadcast service (the news will fit easily in one SMS). -- Roland Perry
Regards Marshall Eubanks CEO / AmericaFree.TV
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications of The IRC Company, Inc. Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th at Booth #401.