Normally I'd take offense, but in my experience of endless technician calls, hundreds of hours on the phone with support.<div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div>I can assure Rogers staff are the utmost incompetent out of any I've seen. Only talked to one support tech with them that even knew what DOCSIS was. How can teaching employees about the technology they sell not be part of training?<div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div>Only reason they are even able to operate right now is reselling Xfinity products from Comcast after wasting billions trying to roll their own solutions.<div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div>Regards,<div style="font-family:arial;font-size:14px;"><br /></div>Andrew Paolucci<div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div>Sent from Proton Mail mobile<div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div><div style="font-family:arial;font-size:14px;"><br /></div><br>-------- Original Message --------<br>On Jul. 9, 2022, 3:18 p.m., Jay Hennigan < jay@west.net> wrote:<blockquote class="protonmail_quote"><br>On 7/9/22 09:54, JASON BOTHE via NANOG wrote:
> I see the point you’re trying to make but using the word retarded in this context is not only dumb in itself but offense. Please be more respectful on this list.

Shall we take another spin on the euphemism treadmill?

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Jay Hennigan - jay@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV
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