We are receiving latency complaints to Salesforce, anyone else seeing this?

 

Looks like Vocus Network might be possibly leaking some force.com (Salesforce) routes, causing 200ms of latency. Traffic is going Chicago -> Vocus Networks -> Australia -> Akamai Atlanta

 

I have emailed both Vocus Networks and Akamai about this.

 

 

dig force.com +short

104.109.10.129 <<< Possible Leaked via Vocus Networks

104.109.11.129  <<< Possible Leaked via Vocus Networks

184.25.179.132 <<< Possible Leaked via Vocus Networks

184.31.3.130  <<<<< Route ok  (NTT, TATA, Akamai) 25ms

184.31.10.133 <<< Route ok (NTT, Akamai) 16ms

23.1.35.132 <<< Possible Leaked via Vocus Networks

23.1.99.130 <<< Route ok (Akamai) 15 ms

23.1.106.133 <<< Route ok (NTT, Akamai) 16ms

 

 

2021-11-24T13:47:59-0600

Keys:  Help   Display mode   Restart statistics   Order of fields   quit

                                                                                                                                                               Packets               Pings

Host                                                                                                                                                        Loss%   Snt   Last   Avg  Best  Wrst StDev

1. AS???    172.19.1.2 (172.19.1.2)                                                                                                                          0.0%     7    1.7   1.9   0.9   4.8   1.3

2. ???

3. AS53828  207.200.193.193 (207.200.193.193)                                                                                                                0.0%     6    1.0   1.0   0.9   1.0   0.1

4. AS???    eqix-ch1.vocusconnect.com (208.115.136.142)                                                                                                      0.0%     6   41.0  40.8  40.8  41.0   0.1

5. AS4826   be101.bdr04.sjc01.ca.us.vocus.network (114.31.199.38)                                                                                           40.0%     6  200.6 200.7 200.6 200.8   0.1

    [MPLS: Lbl 24266 Exp 0 S 1 TTL 1]

6. AS4826   be100.bdr03.sjc01.ca.us.vocus.network (114.31.199.32)                                                                                            0.0%     6  197.4 197.5 197.4 197.5   0.0

    [MPLS: Lbl 24807 Exp 0 S 1 TTL 1]

7. AS4826   be202.cor02.syd04.nsw.vocus.network (114.31.199.42)                                                                                              0.0%     6  197.4 197.4 197.3 197.5   0.1

    [MPLS: Lbl 24932 Exp 0 S 1 TTL 1]

8. AS4826   be100.bdr04.syd03.nsw.vocus.network (114.31.192.45)                                                                                              0.0%     6  197.5 197.5 197.4 197.5   0.0

9. AS4826   static-74.173.255.49.in-addr.VOCUS.net.au (49.255.173.74)                                                                                        0.0%     6  200.2 200.7 197.4 205.2   3.0

10. AS20940  a23-1-240-228.deploy.static.akamaitechnologies.com (23.1.240.228)                                                                                0.0%     6  197.1 197.3 197.1 197.6   0.2

11. ???

12. AS4826   static-73.173.255.49.in-addr.VOCUS.net.au (49.255.173.73)                                                                                        0.0%     6  197.5 197.6 197.5 197.8   0.1

13. AS4826   be114.cor02.syd04.nsw.vocus.network (114.31.192.44)                                                                                              0.0%     6  348.7 349.0 348.7 349.4   0.3

14. AS4826   be202.bdr03.sjc01.ca.us.vocus.network (114.31.199.43)                                                                                            0.0%     6  349.0 349.1 348.9 349.3   0.1

15. AS3257   173.205.35.1 (173.205.35.1)                                                                                                                      0.0%     6  348.8 351.0 348.6 362.1   5.4

16. AS3257   ae18-3416.cr11-fra2.ip4.gtt.net (89.149.180.134)                                                                                                 0.0%     6  356.0 350.5 349.1 356.0   2.7

17. AS3257   ip4.gtt.net (98.124.180.42)                                                                                                                      0.0%     6  348.9 349.0 348.9 349.2   0.1

18. AS20940  ae12.r01.sjc01.icn.netarch.akamai.com (23.207.232.36)                                                                                            0.0%     6  368.5 353.4 349.3 368.5   8.4

19. AS20940  ae11.r01.ord01.icn.netarch.akamai.com (23.32.63.46)                                                                                              0.0%     6  393.7 393.8 393.7 394.1   0.2

20. AS20940  ae6.r02.iad01.icn.netarch.akamai.com (23.32.63.21)                                                                                               0.0%     6  411.4 411.8 411.4 412.4   0.5

21. AS20940  ae2.r12.iad01.ien.netarch.akamai.com (23.203.152.41)                                                                                             0.0%     6  411.9 415.1 411.9 417.4   2.9

    AS20940  ae2.r11.iad01.ien.netarch.akamai.com (23.203.152.39)

22. ???

23. AS33905  a184-25-179-132.deploy.static.akamaitechnologies.com (184.25.179.132)                                                                            0.0%     6  215.9 216.4 215.9 216.7   0.3

 

 

 

 

 

Erik Sundberg 
Sr. Network Engineer

 
office     773.661.5532 
mobile   708.710.7419  
noc         866.892.0915


esundberg@nitelusa.com

 
888.450.2100
350 N Orleans St. #1300N
Chicago, IL 60654 
nitelusa.com  

 

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