On Wed, 2007-03-14 at 22:07 -0400, Justin M. Streiner wrote:
On Wed, 14 Mar 2007, Todd Christell wrote:
Sorry if this is OT but we are having a discussion with our HR department. We are in the process of getting a 24 X 7 NOC in place and HR has a problem with calling them NOC Specialist. What is the generally accepted title?
Not sure why your HR dept would even care :)
hmmm..... NOC Engineer? NOC Analyst? NOC (insert generic group name here)?
SOC/NOC/RNOC/ROCK/CROC/Crock? It certainly isn't specific. Of all the different customer environments I've visited, I don't ever recall 2 of them using the same syntax or signage. I would probably prefer something like Systems Engineer or Network Engineer myself, esp if the job involved trouble shooting and interacting with other professionals (besides, everyone's an engineer these days.....) Otherwise, if the job is just screen watching then I think NOC Specialist would be valid. You will have cable TV in the NOC for those (Base|Foot|Basket)ball^wWeather emergencies, right? ;-) -Jim P.