Andy Walden <andy@tigerteam.net> writes:
That's it Rob, let it all out. ;) I can certainly empathize, as I have have my bad experiences with Fedex as well. We also use Emery on a regular basis for the big things also. The bottom line is, like vendors, all shippers can suck at times...it really is luck of the draw if some guy along the line decides that he is going to not care about your gear at some point while he is handling it. Accidents happen as well...
Yes, but my point is that you can stack the deck in your favor by using a company that uses appropriate material handling devices to move every package if you are shipping packages that are heavy enough that moving them with a handtruck or by hand is possible-but-unwise.
C'est la vie..what can you do. Counter to counter I find is most effective, but as mentioned earlier, does require some effort on the sender's part.
Do you really mean counter to counter, or do you mean Real Air Freight (like going to the United Air Cargo facility behind Gate Gourmet in the same strip as FedEx out at IAD)? Real Air Freight (tm) rocks my world. Going into the terminal to baggage claim and trying to find someone to help you find your package is annoying. ---Rob