We experienced a pretty bad HE.NET outage on Friday, May 31st where fiber/BGP were up on our side out of LAX and our route advertisements where forwarded to public ASs; however packets stalled midway in the HE network.

Urgent calls to their NOC escalating in the morning fell on death ears, with replies like "Senior techs aren't available until later in the day".

Can anyone on the list from HE reach out to me directly on the issue

Sincerely,

David Deutsch

Televergence CTO

646-502-4010