On Wed, 28 Feb 2001, Steve Gibbard wrote: :Yes, having your DSL service cut off sucks. I know this from experience, :as my home connection is also currently down for the same reason. :However, I think the lesson to learn from this is not that Covad sucks, :but rather that keeping mission critical systems single homed on a DSL :line to an ISP that's not paying its bills is probably a bad idea. Our sales staff tells prospective clients exactly that ("If your business will rely heavily on your connectivity, DSL is the wrong choice"). It's not mature enough (read: its too-quick proliferation was due mostly to largely sales-oriented, facilities-less entities flooding the market with no forethought to quality). And, of course, it's never a good idea to include scenarios that are out of one's control in SLAs to one's clients. That said, I'd say Roeland's gotten his share of crow to mange on ;) Live and learn. -brian