Thanks for the update.  I'm getting more and more complaints every day.

Amazon chat support asked my customer to install a VPN.  That enabled the customer to watch videos.  What an irony...

On Tue, Aug 24, 2021, 7:21 PM Eric C. Miller <eric@ericheather.com> wrote:

So far, the only provider that’s given us a positive confirmation has been GeoComply/GeoGuard. Still working on getting resolution. We’ve been able to move some CGNAT gateways to different IPs, but it only buys 3-4 days before they get flagged again.

 

Eric

 

From: Nathan Gerencser <ngerencser@team-meta.net>
Sent: Monday, August 23, 2021 11:19 AM
To: Josh Luthman <josh@imaginenetworksllc.com>; Eric C. Miller <eric@ericheather.com>
Cc: nanog@nanog.org
Subject: RE: Amazon Prime Video IP reputation

 

Geoguard takes care of Amazon and are usually responsive.

 

noc@geoguard.com

 

Nathan Gerencser, Network Engineer
MetaLINK Technologies