For folks who do not understand, I'm trying to "McColo" XSServer so their lack of response in regards to abuse is gone rather than the suggestions of scripting (guess you didn't read the full text of the email) or you pushing a product on me because you work for the ISP that the product is hosted on. Everybody remembers McColo going down and being dropped from uplinks in 2008 then all the spam disappeared, right? On Wed, Oct 26, 2011 at 10:12 AM, Chris <caldcv@gmail.com> wrote:
Hello
I run a few Wordpress sites here and there, but I'm amazed at the amount of spam that comes from xsserver.eu's clients. Their abuse department is non-responsive: they do not even have auto responders to emails and the offending IP addresses keep spamming weeks after my email.
I have CC'd my abuse complaints to Hurricane Electric, with no luck either, so I'm stuck
Before somebody screams the path of least resistance of "just install Akismet or (insert spam plugin here)", that type of thinking just makes spam even worse because we just keep large, possibly stale, databases of IP addresses that may or may not be active spammers and does not address the issue.
Does anyone have any recommendations of where to go next because I'm just limited to doing a whois on the IP address, emailing the abuse contact and tracerouting.
Examples of the offending IPs are: 109.230.216.225 109.230.220.34 109.230.217.166 109.230.220.95
A prime offender is hellomotow.net, who provides "SEO" services with automated spamming tools. hellomotow.net has spammed me in the past from IP addresses like this so I believe XSServer is becoming the new McColo / AlphaRed / ThePlanet (back in the day, their abuse dept is very responsive now)
I'm not asking for you to do the footwork for me, unless you want, but just needed some advice from folks more knowledgeable than myself.
-- --C
"The dumber people think you are, the more surprised they're going to be when you kill them." - Sir William Clayton