Hi there... We are examining several options currently for appliances/devices that sit inline (most likely) and can perform all/some of these services: -Track customer usage and generate monthly reports based on username (PPPOE) or cable MAC (DHCP) - and doesn't require any changes to our Radius infrastructure. In other words, it has the smarts to gather the username/IP combination along with the Radius Start/Stop to do accurate reporting. -Throttling of certain services/applications at certain times of day (looking for fairly extensive options here including ability to take total link capacity into account - reasonably dynamic) -24X7X365 support and hardware coverage (no next business day shipping - 4 hour response onsite kind of stuff) -Clustering/HA options -Centralized management/reporting This is NOT an open invitation for sales people to contact me - I'm asking here for operational feedback with likes/dislikes. I can appreciate if most folks prefer to reply offline. We have trialled the Arbor solution to date but that is the only comparison we have so far. Thanks, Paul Stewart