
16 Mar
2001
16 Mar
'01
5:10 p.m.
On Fri, Mar 16, 2001 at 08:45:48AM -0800, Roeland Meyer wrote:
I'm not unsympathetic to folks paying for heldesks. But, you're gonna get those calls anyway. You may even be getting them now. Is this any different than lusers asking why their machine doesn't work ... during a blackout?
Well, we're on the right track here. At least new.net's attempt is starting to be classified as an outage. :) -c