31 Jan
2002
31 Jan
'02
2:52 p.m.
If the ISP sells "unlimited" access, then customers have every right to use it without limit.
Indubitably. But customers are not free to pick and choose among which provisions of the service agreement they want to abide by. If the ISP provides unlimited access but limits the account to a single host, then that is the terms of service. The problem, as has been noted, is enforcement.
If the ISP places restrictions on what access is allowed and/or how long, then it is no longer an unlimited service, and it would be fraud to market it as such.
ISPs count on customers not using all of what is sold to them; if they turn out to be wrong, that is a part of the risk they took.
S