On Wed, Aug 22, 2012 at 12:43 PM, Eric Wieling <EWieling@nyigc.com> wrote:
[The PUC] throw complaints from Resale CLECs in the trash. I'm starting to think we should convert the line to VZ Direct, then have the customer file PUC complaints, then convert it back when the issue is really resolved. I suspect that is illegal though and we are not going to do that.
Because CLECs are whiners jockeying for advantage against the ILECs. Fill out the information, include the photograph and ask your _customer_ to file it with the PUC. If they bounce it for not-direct-customer, refile with a CC to the political appointee heading the commission and the editor at each of the local news desks. You have the thousand-word picture. You will get action when just one news desk calls the appointee. Regards, Bill Herrin -- William D. Herrin ................ herrin@dirtside.com bill@herrin.us 3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls Church, VA 22042-3004