Road Runner utilizes a volume based spam block from my understanding. If you send over X amount of email in Y amount of time, they block you. You need to create a rule that staggers the number of messages you send to all rr.com domains so as to not trigger the threshold and become blocked. See here for the limits: http://security.rr.com/spam.htm#ratelimit Here's a link to get unblocked: http://security.rr.com/mail_blocks.htm Good luck. Matthew Evans, MCSA Alpha Theory | "the right decision, every time." 2201 Coronation Blvd., Suite 140 Charlotte, NC 28227 www.alphatheory.com ALPHA THEORY QUICK DEMO (click here) -----Original Message----- From: Clinton Popovich [mailto:crpopovi@nauticom.net] Sent: Friday, April 25, 2008 9:51 AM To: nanog@nanog.org Subject: [NANOG] Block: Road Runner Internal IP blacklist 72.22.18.105 Greetings all, I am having a bit of trouble with Road Runner, we have been blocked repeatedly for email that I believe to have been sent out on the 19th. I have about 50,000 customers sitting behind this old mail server currently. I have emailed back in forth with someone from roadrunner and when he sends me back the spam example it is always from the 19th. So far from the spam sent out on that day we have been blocked 5 times. Does anyone have a contact for Road Runner that I might be able to have. Thanks, Clinton Popovich Systems Administrator Consolidated Communications, Inc. Formerly Nauticom Internet Services Tel: 724-933-9540 Fax: 724-933-9888 Email: <mailto:Clinton.Popovich@consolidated.com> Clinton.Popovich@consolidated.com Road runner bounce example.
The original message was received at Fri, 25 Apr 2008 08:43:41 -0400 (EDT)
from 5.ksyr6.xdsl.nauticom.net [209.195.174.38]
----- The following addresses had permanent fatal errors -----
<jthompson24@sc.rr.com>
(reason: 550-cdptpa-mxlb.mail.rr.com)
----- Transcript of session follows -----
... while talking to cdptpa-smtpin01.mail.rr.com.:
<<< 550-cdptpa-mxlb.mail.rr.com
<<< 550 ERROR: Mail Refused - 72.22.18.105 - See
... while talking to cdptpa-smtpin02.mail.rr.com.:
<<< 550-cdptpa-mxlb.mail.rr.com
<<< 550 ERROR: Mail Refused - 72.22.18.105 - See
554 5.0.0 Service unavailable
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