Can someone from GTT contact me off-list about this? GTT is not an upstream carrier for me and the NOC doesn't seem to understand the issue.... Thank for your help. :) Adam On Thu, Jan 12, 2023 at 8:47 AM GTT NOC <noc@gtt.net> wrote:
Hello Team,
As part of our ongoing improvements to enhance security measures for our customers, we no longer accept Request tickets via email. We request you to please log into our EtherVision <https://ethervision.gtt.net/> portal to open your ticket, it will then be picked up accordingly by our engineers. You can view a quick tutorial on our Ethervision portal here <https://learn.gtt.net/EV_Focus_On_Ticketing.html>.
EtherVision <https://ethervision.gtt.net/> also allows you to check the status of existing tickets as well as access our Service Assurance contact information.
If you do not have an EtherVision <https://ethervision.gtt.net/> login, please contact your GTT account administrator or submit a request through our website <https://ethervision.gtt.net/sign-in>.
Thanks & Regards,
Danish Aga
Service Desk Analyst
Client Portal: https://ethervision.gtt.net/
GTT NOC: noc@gtt.net
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------------------------------ *From:* LionLink NOC <noc@lionlink.net> *Sent:* 12 January 2023 07:02 *To:* GTT NOC <noc@gtt.net> *Subject:* Route Hijack - 23.29.58.0/24
*NOTE:* This is an external message. Please use caution when replying, opening attachments or clicking on any links in this e-mail. Hello GTT NOC,
I am unsure why, but it appears you are advertising a netblock that I am assigned (199.116.84.0/24). Can you please stop advertising my netbook <https://whois.arin.net/rest/net/NET-199-116-84-0-2/pft?s=199.116.84.1>?
[image: Screen Shot 2023-01-12 at 1.50.35 AM.png] [image: Screen Shot 2023-01-12 at 1.51.07 AM.png]
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Very Best Regards, Adam *Adam Blackington, PSM, NSA* Managing Partner *LionLink Networks | *Infrastructure Solutions That Power The Enterprise ablackington@lionlink.net email *| * (571) 482.1490 direct Service Desk: (844) DATA-CENTER, Option 2 or support@lionlink.net