19 Sep
2002
19 Sep
'02
4:25 p.m.
On Thu, 19 Sep 2002 22:35:48 +0300 (IDT), Arie Vayner wrote:
Does anyone have any comments (good or bad) about Cognet as a transit provider in New York? They seem to be too cheap.
Arie
We use them. They work, they're reliable, they keep their promises, and their NOC is incredibly responsive during denial of service attacks or other problems. My only complaint is that if you need anything customized at all, they just won't do it. They script and standardize everything. At one point, we needed one slight configuration change to a machine colocated at our office that wouldn't affect anyone but us. They admitted we needed it and couldn't get the affect any other way, but just couldn't do it. "That's not the product we offer." DS