Elijah Savage wrote:
Hopefully this will be my last time querying the group for provider experience. My previous experience with them was a while back when they filed for bankruptcy and cut back on support, but a coworker just informed me they have since been purchased by Level3. Is there anyone here that has any cross connects or any type of connectivity to them and wish to share their experience offline I would appreciate it.
We've got SONET with them out of Cleveland, handling a bunch of DS-3 and T1 circuits. Most of our issues with ICG are due to cross-connect DS-3s going down between COs somewhere, so I don't know if some of their circuits are built on non-protected fiber. We dumped a few T1s last week when they lost a DS-3 somewhere for about 2 hrs - Never had that problem with other carriers we use. David