Nick Hilliard wrote:
Summarising other people positions: a functional abuse desk, a less defensive attitude when people point out serious abuse going on in your network, and the slightest inclination to investigate really serious crap on your network when it's brought to your attention in the clearest terms possible.
p.s. less megaphone diplomacy would help, if you can clean enough egg off your face to manage this.
I appreciate the effort, but it's pretty much impossible to "convert" someone who is a spammer or who hosts spammmers, or both, and make them behave in an appropriate manner. The best approach is to block and forget. Regards, Jeroen -- http://goldmark.org/jeff/stupid-disclaimers/ http://linuxmafia.com/~rick/faq/plural-of-virus.html