On Thu, 28 Jul 2011 14:16:23 PDT, "Brian R. Watters" said:
Thanks .. their attempts to reach us are blocked via our Barrcacuda's due to the fact that they are sending with a blank FROM: and as such Barracuda thinks its SPAM
Please clarify. Are they sending MAIL FROM: (syntactically broken, they need to fix it) or MAIL FROM:<> totally valid, and if your Barracuda rejects it, it's *your* problem. And you might want to fix it, since your users will never get a bounce notice from any RFC-compliant mailer - even if they *wanted* to know that their mail wasn't delivered. <> is the RFC-standard way to denote "this mail is a bounce report or other programmatically generated mail, and if it bounces itself, do *not* generate another bounce, as that may start a bounce loop". See RFC5321, sections 3.6, 4.5.5, and 6.1. (And all those of you anti-spam zealots who want to argue about RFC5321's SHOULD/MUST pronouncements on the handling of <>, I'll point out that there's *lots* of wiggle room for those of us with years of SMTP wrangling experience. On the other hand, we're talking about a potentially misconfigured Barracuda here, and if a site has a misconfigured Barracuda, urging RFC-compliant behavior is the only sane choice... ;)