I wonder if I'm sensitized to Internet problems in comparison to other industries. I checked a couple of other industries often given as examples of high uptimes, and found similar problems. Ameritech will compensate 150,000 customers who waited more than 48 hours for a repair, or more than 7 days past the installation due date since January 1 2000. Ameritech is under investigation in four other states for missed dates and repair problems. An e-merchant reports credit card fraud verification system nonfunctional 22 percent of the time. Mastercard and Visa didn't reply to press inquiries. NASDAQ reports 99.96% system availability since January 1 2000. AT&T, the only ISP I know publicly posting connection stats, reports 99% connect success last month.