Bradly, Can you forward me a copy of that email and I'll verify it for everyone? Thanks, rodney On Fri, Oct 12, 2001 at 07:27:45AM -0400, Paul Timmins wrote:
Less than a week ago Cisco TAC recommended DRAM from the Approved Vendor List to me. I hope this is not true. -Paul
At 06:16 AM 10/12/2001 -0500, you wrote:
Has anybody else received one of these emails? I don't have an issue related to this, but I am concerned that this will drive up the costs of maintaining and improving my infrastructure.
-bradly
Going forward, Cisco no longer recommends the use in our networking products of memory products sold by third parties. Cisco has therefore discontinued the "Approved Vendor List" we have maintained in the past. In the event your company contacts Cisco with a support issue, and Cisco determines that the support issue you have reported is one that arises from your company's use of a third party memory product, Cisco may, in its discretion, refuse to provide technical assistance to help resolve the issue you have identified, whether such assistance would be provided under a product warranty or under a support plan such as SmartNet.