When I finally did go back to my desk to work we turned on a radio that all of us could hear from our cube farm and tried to resume normal operations while keeping up to date.
From a network operations perspective, anyone who has not heard William LeFebvre's "CNN.com: Facing a World Crisis" has missed out. It talks about how the company that hosts cnn.com handled the crises and how it affected them from a network perspective. I've been unable to locate any decent transcripts/recordings of this talk, but I heard it at LISA 2001. Absolutely amazing presentation if you haven't seen it or heard it.
The company that "hosted" CNN demonstrated that for all the claims of their connectivity, it was not really there. If I recall correctly, CNN came up when a certain company from MA company-ized CNN. Alex