28 Apr
2005
28 Apr
'05
5:50 p.m.
If they did their support costs would explode. It is block the customer, educate the customer why they were blocked, exterminate the customers PC, unblock the customer. No doubt there'll be a repeat of the same in short time.
On a cost basis, it should be: + block the customer + Explain to the customer why they were blocked Customer should be responsible for getting their PC exterminated, although enterprising ISPs could offer this service for a fee. Finally, it would not be unreasonable to impose a reconnect fee. For that matter, if ISPs wrote contracts appropriately, there could be a disconnect fee for abuse as well. Owen -- If it wasn't crypto-signed, it probably didn't come from me.