The lack of response to the problem from Google's team is the knowledge that we're working with. What more do you need to know? If it quacks like a duck, walks like a duck, and looks like a duck, it's probably a duck. You don't need a DNA test. You're entitled to your opinion just as the rest of us are entitled to ours. It doesn't make it wrong. Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Mar 11, 2021 at 2:40 PM Tom Beecher <beecher@beecher.cc> wrote:
Based on how difficult it is to correct their data for them at no charge,
I'm not sure he's entirely wrong in that statement.
No, it's still wrong.
Stating that Google's team 'doesn't want to improve things' , while also having zero knowledge of the reasons why the current issues are present, is at best uninformed , and at worst just plain ignorant.
On Thu, Mar 11, 2021 at 2:29 PM Josh Luthman <josh@imaginenetworksllc.com> wrote:
Based on how difficult it is to correct their data for them at no charge, I'm not sure he's entirely wrong in that statement.
The fact that this thread exists, the latest of multiple, and has ended in no resolution to the problem once again is a testament to how Google responds to this problem.
Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Thu, Mar 11, 2021 at 12:23 PM Grant Taylor via NANOG <nanog@nanog.org> wrote:
On 3/11/21 2:36 AM, William Guo wrote:
but they don't wanna improve it for some reason.
That is both unfair and wrong.
I know for a fact that they do want their internal GeoIP to be as accurate as possible and that they do want to improve the inaccuracies if and when possible.
I have personally submitted a handful of GeoIP changes through channels. It does take a wile O(weeks) to complete. But it /does/ complete.
If you have a GGC node, you can reach out to the GGC operations team for help resolving GeoIP issues. Ostensibly the GGC operations team focuses on GGC related issues. But they should be able to document the issue and send it to proper internal teams anyway.
I would assume that Google's NOC can also re-route issues as necessary.
I believe that saying "they don't wanna improve" as a fact, vs an opinion, is disingenuous and somewhat rude.
-- Grant. . . . unix || die