On Sun, Dec 27, 1998 at 04:37:32AM -0600, Sean Donelan wrote:
This morning USWEST lost a DACS serving Spokane (and other places in Washington State).
That isn't very unusual, but did spark my interest in a continuing pattern of DACS failures around the country. Not only have several telco's we use had DACS failures (usually a power supply), but the mean time to repair (and reprogram) them was over 12 hours.
Whatever method of quickly re-loading the repaired DACS configuration doesn't seem to be working, or the operational procedures of several telephone companies are lacking. Generally after 10-12 hours, the telco usually informs us they are manually re-programming the DACS circuit by circuit.
Have other network operators seen the same thing from their facility departments or providers? Is this a problem with the DACS vendor, user- interface design, operator procedures, or dumb management? -- Sean Donelan, Data Research Associates, Inc, St. Louis, MO Affiliation given for identification not representation
I had DACS failure in the PacHell aehm, PacBell CO in Alameda on X-mas eve. They lost two relay racks because of that and several of my T1s went down. It took them about 3-4 hours to fix everything. All my T1s from PacHell were ok, part of my CLEC T1s failed. -- Regards, Ulf. --------------------------------------------------------------------- Ulf Zimmermann, 1525 Pacific Ave., Alameda, CA-94501, #: 510-769-2936 Alameda Networks, Inc. | http://www.Alameda.net | Fax#: 510-521-5073