-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 It depends. If your device(s) was part of the change management notification then that's correct. regards, //virendra// Luke Parrish wrote: | Trying to get clarification on an issue. | | Maintenance/outage window is 2:00AM to 5:00AM, during the window the router | we are working on fails and does not come back online until 8:00AM. | | From a outage reporting/documentation standpoint is the outage start time | 2:00AM or 5:01AM since 5:01AM is when the maintenance window and planned | outage was over... | | My take is that the outage starts when the planned maintenance/outage | window is over at 5:01AM. | | Luke | | Luke Parrish | Centurytel Internet Operations | 318-330-6661 | | -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.5 (MingW32) Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org iD8DBQFCSD8+pbZvCIJx1bcRAkB3AKCMIDKF4yMufSfmPtBpS9JQ+yRhfQCgumRE DxtoyAD6VvFrWENniiZiu90= =4R3G -----END PGP SIGNATURE-----