anyone from "Advanced DNS Group" at NetSol?

Hello, Is there a person from the "Advanced DNS Group" of Network Solutions (which aparently is the only group that can even look at data consistency problems) that is works outside 9-5 EDT window? If so, can that person please drop me email off the list? You either have some major database issues that are manifesting themselves, or your interface with the registry that runs gTLD is broken... If this person does exist, can you please drop me email off list? Thanks, Alex