On Fri, Sep 10, 2021 at 1:49 PM Matthew Huff <mhuff@ox.com> wrote:

Reminds me of something that happened about 25 years ago when an elementary school visited our data center of the insurance company where I worked. One of our operators strategically positioned himself between the kids and the mainframe, leaned back and hit it's EPO button.

Or when your building engineering team cuts themselves a new key for the 'main breaker' for the facility... and tests it at 2pm on a tuesday.

Or when that same team cuts a second key (gotta have 2 keys!) and tests that key on the same 'main breaker' ... at 2pm on the following tuesday.

not fakenews, a real story from a large building full of gov't employees and computers and all manner of 'critical infrastructure' for the agency occupying said building.

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff@ox.com | www.ox.com
...........................................................................................................................................

-----Original Message-----
From: NANOG <nanog-bounces+mhuff=ox.com@nanog.org> On Behalf Of Sean Donelan
Sent: Friday, September 10, 2021 12:38 PM
To: nanog@nanog.org
Subject: Never push the Big Red Button (New York City subway failure)

NEW YORK CITY TRANSIT RAIL CONTROL CENTER POWER
OUTAGE ISSUE ON AUGUST 29, 2021
Key Findings
September 8, 2021

https://www.governor.ny.gov/sites/default/files/2021-09/WSP_Key_Findings_Summary-for_release.pdf

Key Findings
[...]

3. Based on the electrical equipment log readings and the manufacturer’s
official assessment, it was determined that the most likely cause of RCC
shutdown was the “Emergency Power Off” button being manually activated.

Secondary Findings

1. The “Emergency Power Off” button did not have a protective cover at the
time of the shutdown or the following WSP investigation.

[...]
Mitigation Steps

1. Set up the electrical equipment Control and Communication systems
properly to stay active so that personnel can monitor RCC electrical
system operations.

[...]