At 23:11 28/09/2015 -0400, Josh Luthman wrote:
Start announcing their prefixes?
Contact the upstreams of AS20115 - Cogent, Level3, HE and XO. -Hank
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 28, 2015 11:09 PM, "Seth Mattinen" <sethm@rollernet.us> wrote:
On 9/28/15 18:30, William Herrin wrote:
On Mon, Sep 28, 2015 at 9:01 PM, Seth Mattinen <sethm@rollernet.us> wrote:
I've got a problem where AS20115 continues to announce prefixes after BGP neighbors were shutdown. They claim it's a wedged BGP process but aren't in any hurry to fix it outside of a maintenance window.
If they weren't lying to you, they'd fix it now. That's not the kind of problem that waits.
Thing is: they lied to you. Long ago they "helpfully" programmed their router to announce your route regardless of whether you sent a route to them. They want to wait for a maintenance window to remove that configuration.
I'm at a loss of what else I can do. They admit the problem but won't take
action saying it needs to wait for a maintenance window. Am I out of line insisting that's an unacceptable response to a problem that results in prefix/traffic hijacking?
Try dropping the link entirely. If they still announce your addresses, bring it back up but report it as emergency down, escalate, and call back every 10 minutes until the junior tech understands that it's time to call and wake up the guy who makes the decision to fix it now.
I'm at the tail end here almost 8 hours later since the hijacking started. Their NOC is just blowing me off now and they're happy to continue the hijacking until it's convenient for them to have a maintenance window. And that's apparently the final decision.
~Seth