26 Jul
2013
26 Jul
'13
7:23 p.m.
On Fri, Jul 26, 2013 at 10:42:18AM -0700, goemon@anime.net wrote:
Because your mail servers are broken. Because you put spamfilters on your abuse@ mailbox, IF you even have an abuse@, which a lot of you don't. Because we tried calling, and your tier1 are clueless.
Fix your mailservers. Train your staff. Staff your abuse desk. Then we'll talk.
Precisely. This and the rest, which I've elided. If clueful email to "abuse@yourdomain" is not dealt with in an effective and timely manner [1] -- then you have only yourself to blame. Never build what you can't control. ---rsk [1] The only tools really needed are root passwords and wirecutters.