15 Jun
2007
15 Jun
'07
4:30 p.m.
On Jun 15, 2007, at 1:23 PM, Kevin Day wrote:
I've never tried it, but I've heard that they've been surprisingly helpful, even in cases where it was obviously not Microsoft's fault (directly, anyway). I'm not 100% positive that their policy explicitly allows OEM license holders to use that number, but from those I've talked to that have used it - they don't ask for any license information at all. After they've verified it fits their definition of a security problem, you're handed over to a tech to help you clean it up.
It is my understanding that they even support pirated software in this context; they figure it's better to fix the stuff and then figure out how to get the right stuff there than to wenge about its pedigree.