On Wed, Nov 08, 2000 at 02:09:42AM -0500, Jeff Workman wrote:
This is the point where I would start questioning whether my business relationship with this provider is such a wise idea, and also whether or not this behavior is the provider's policy or just the network engineer on duty's policy. I pay for bandwith, and for my upstream to at *least* do a little bit to protect my investment. I understand that if I need more than an ACL on my router interface that they will gladly (most likely) sell me a managed firewall package but even without that, I expect them to get the garbage off my pipe when I notice it. I don't even expect them to take proactive measures to keep it off my wire, but when I see it, I expect something to be done about it. If not, then I will let my money do the talking elsewhere.
Turning off the circuit was the executive opinion, not the technical opinion, of the provider. Simply put: this customer who was shut off paid less then other people in the building, so cutting their circuit made life easier for the provider. -- Bill Fumerola - Lame Duck, BOFH / Chimes, Inc. billf@chimesnet.com / billf@FreeBSD.org