Another way to get on their block list is to have a lot of users behind a single NAT or proxy IP address. In my experience they blocked single IPs. The first time it was easy to explain that there were 30,000 users behind the single address and get the block cleared. After that it became more difficult to get someone to listen. In one case I gave up because we were about to make a data center change and the blocked address would no longer be used. However, I don't believe that the problem ever came back, maybe because we had fewer users behind individual IP addresses, or because they finally note that the netblocks were owned by $LARGE_CORPORATION. On Mon, Feb 6, 2017 at 11:49 AM, Suresh Ramasubramanian <ops.lists@gmail.com
wrote:
My guess is you have or had sometime in the long distant past a scalper operating on your network, using automated ticket purchase bots.
If you still have that scalper around, you might want to turf him. If he’s ancient history, saying so might induce them to remove the block.
--srs
On 06/02/17, 8:45 AM, "nanog-bounces@nanog.org on behalf of mike.lyon@gmail.com" <nanog-bounces@nanog.org on behalf of mike.lyon@gmail.com> wrote:
Yup, i have a /22 that has the same problem. Support is useless...
> On Feb 6, 2017, at 08:35, Ethan E. Dee <edee@globalvision.net> wrote: > > It gives me a Forbidden error. > It has for over a year. > There support says they are not allowed to me why by their policy. > it is across an entire /19. > I gave up after the fifth time and encourage the customers to call them individually. > >> On 02/06/2017 11:09 AM, Niels Bakker wrote: >> * Charles.Manser@charter.com (Manser, Charles J) [Mon 06 Feb 2017, 16:21 CET]: >>> It seems that browsing to ticketmaster.com or any of the associated IP addresses results in a 403 Forbidden for our customers today. Is anyone else having this issue? >> >> http://help.ticketmaster.com/why-am-i-getting-a-blocked- forbidden-or-403-error-message/ >> >> >> -- Niels. >
-- Jon T. Meek, Ph.D. https://linkedin.com/in/meekjt https://meekj.github.io