While I don’t work in Hotmail, I usually suggest people start here:

http://www.nanog.org/mtg-0606/gillum.html

Regards,

Christian

From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Raymond L. Corbin
Sent: Tuesday, August 28, 2007 1:52 PM
To: Drew Weaver; nanog@merit.edu
Subject: RE: Anyone from live.com or hotmail around here?

Hello,

I think I posted about this yesterday. Their 'support' got back to me today with:

"Thank you for Contacting MSN Hotmail Domain Support.  Unfortunately we won't be abl;e to provide you with spam samples"

I assumed this as a canned response. Then I noticed the "abl;e". I would really like to speak with one of the MSN/Hotmail/Live postmasters/sysadmins. The mailservers are giving a lot of 550 responses from various servers in our network and the ‘support’ isn’t really giving me anything to go on.

Raymond Corbin

Support Analyst

HostMySite.com

-----Original Message-----
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Drew Weaver
Sent: Tuesday, August 28, 2007 11:23 AM
To: 'nanog@merit.edu'
Subject: Anyone from live.com or hotmail around here?

        I've been having a very hard time getting a simple question answered from your postmaster tech support, please hit me off-list.

Thanks,

-Drew