On Fri, 7 Oct 2005, William Allen Simpson wrote:
Stephen J. Wilcox wrote:
On Thu, 6 Oct 2005, JC Dill wrote:
IMHO all L3 customers have a valid argument that Level 3 is in default of any service contract that calls for "best effort" or similar on L3's part.
can you cite the relevant clause in your Level3 contract that brings you to this conclusion.. hint: you might be looking a long time because it doesnt exist and they're not in breach
Rather than speculation, it would be helpful to refer to the actual contracts. Please post the relevant sections, Mr Wilcox.
the contract talks of on-net traffic, off-net traffic and excused outages excused outages includes that of third party network providers off-net traffic has a 99% SLA excluding excused outages. Steve