20 May
2018
20 May
'18
11:19 a.m.
On 20/May/18 09:16, Baldur Norddahl wrote:
The question was if downtime on a transit provider of many hours is unacceptable. I am offering my experience that this happens to all of them. Some of them can have problems that last days not hours. Do not ever assume that a so called "tier 1" network is good as your only transit.
And that is where the sage advice is... Just because they are "large", "global", "transit-free", "international", "Tier this or Tier that", don't think they are beyond fault. And more importantly, don't allow your customers to assume they are beyond fault, just because you aren't them. Take control of your situation, especially if you can. Mark.