18 Jun
2020
18 Jun
'20
6:26 a.m.
On 18/Jun/20 00:50, Warren Kumari wrote:
A number of customers (myself included) had 4 hour replacement contracts, which the vendor really could not meet - so we agreed to take a new, much larger/better model as a replacement.
It's one of the reasons we never pay for 24/7/365. In many cases for our experience, with sufficient pre-built redundancy, there isn't much different with 24/7 vs. NBD, apart from the cost. So why pay for the premium. And if a site does not require redundancy, it's cheaper to have a cold standby than to give it 24/7/365, or even NBD. Mark.