21 Feb
2009
21 Feb
'09
5:49 p.m.
On Sat, Feb 21, 2009 at 12:00, Steven King <sking@kingrst.com> wrote:
I don't think the expectations are that high for the money spent. They are promising a service for a particular price. They either deliver on that service in a 100% working condition or its false advertising and thus is not honest. It isn't the customers fault they decided to promise a service at a price blow market value.
What did the customer's contract state? I suspect the contract differs greatly from your text above. Never let marketing madness deliver non-legally binding expectations. ;-) -Jim P.