Perhaps if more entities tried to be responsible instead of
entitled, the Internet wouldn't be as bad as it is?
I half agree with your last sentence.
More entities don't need to be entitled (which I don't think Netflix
are, to be clear), but they need to listen to customers and offer
them value (not product).
Customers have never been more in the driver's seat in this new
economy than ever before. They will quickly show you how irrelevant
you are to them.
Whatever move(s) Netflix or the command & control policy people
make here, customers will respond accordingly.